Data Protection

Privacy Notice

I understand that your privacy is important to you and that you care about how your personal data is used. I respect and value the privacy of all of my clients and will only collect and use personal data in ways that are described here, and in a way that is consistent with my obligations and your rights under the law.

Information About Me

www.GPhCappeals.co.uk is a consulting firm, owned by me, a sole trader, based in England. You can contact me at GPhCAppeals@protonmail.com or on 07947931746.

What Does This Notice Cover?

This Privacy Information explains how I use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that I use is set out in Part 5, below.

What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which I will always work to uphold:

The right to be informed about my collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact me to find out more or to ask any questions using the details in Part 11.

The right to access the personal data I hold about you. Part 10 will tell you how to do this.

The right to have your personal data rectified if any of your personal data held by me is inaccurate or incomplete. Please contact me using the details in Part 11 to find out more.

The right to be forgotten, i.e. the right to ask me to delete or otherwise dispose of any of your personal data that I hold. Please contact me using the details in Part 11 to find out more.

The right to restrict (i.e. prevent) the processing of your personal data.

The right to object to me using your personal data for a particular purpose or purposes.

The right to withdraw consent. This means that, if I am relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

The right to data portability. This means that, if you have provided personal data to me directly, I am using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask me for a copy of that personal data to re-use with another service or business in many cases.

Rights relating to automated decision-making and profiling. I do not use your personal data in this way.

For more information about my use of your personal data or exercising your rights as outlined above, please contact me using the details provided in Part 11.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data I hold about you changes, please keep me informed as long as I have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about my use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. I would welcome the opportunity to resolve your concerns myself, however, so please contact me first, using the details in Part 11.

What Personal Data Do You Collect and How?

I may collect and hold some or all of the personal data set out in the table below, using the methods also set out in the table. Sometimes I collect special category data about your health.

Data Collected

How I Collect the Data

Identity Information including  e.g. name, title, date of birth, gender

Directly from you

Contact information including e.g. address, email address, telephone number.

Directly from you

Business information including e.g. business name, job title, profession.

Directly from you

Payment information including e.g. card details, bank account numbers

Directly from you, this is processed by stripe. I never see your card details. 

Case history information including e.g. difficulties, signs/symptoms, your exam performance, your health.

Directly from you with your freely given consent that can be withdrawn at any time. 

Data from third parties including e.g. contact information, profile information, expert witness reports.

From the expert witness(es)

How Do You Use My Personal Data?

Under the Data Protection Legislation, I must always have a lawful basis for using personal data. These are consent for health data, a contractual obligation for all of our other dealings. I may follow up with you or ask you for a review, in this case, the lawful basis is a legitimate interest.

With your permission and/or where permitted by law I may also use your personal data for marketing purposes, which may include contacting you by email AND/OR telephone AND/OR text message AND/OR post with information, news, and offers on my products AND/OR services. You will not be sent any unlawful marketing or spam. I will always work to fully protect your rights and comply with my obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. I will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

I will only use your personal data for the purpose(s) for which it was originally collected unless I reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If I do use your personal data in this way and you wish me to explain how the new purpose is compatible with the original, please contact me using the details in Part 11.

If I need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, I will inform you and explain the legal basis which allows me to do so.

In some circumstances, where permitted or required by law, I may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

How Long Will You Keep My Personal Data?

I will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for 24 months. Otherwise, some data may be kept for shorter or longer periods depending on other statutory provisions. 

How and Where Do You Store or Transfer My Personal Data?

I will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

Do You Share My Personal Data?

I only share your personal data with expert witnesses with your express consent.

In some limited circumstances, I may be legally required to share certain personal data, which might include yours, if we involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

If any of your personal data is shared with a third party, as described above, I will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, my obligations, and the third party’s obligations under the law, as described above in Part 8.

In some limited circumstances, I may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

How Can I Access My Personal Data?

If you want to know what personal data I have about you, you can ask me for details of that personal data and for a copy of it (where any such personal data is held). Th is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. The easiest way to tell me everything I need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive (for example, if you make repetitive requests) a fee may be charged to cover my administrative costs in responding.

I will respond to your subject access request within one month of receiving it. Normally, I aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date I receive your request. You will be kept fully informed of my progress.

How Do I Contact You?

To contact me about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

GPhCAppeals@protonmail.com

Changes to this Privacy Notice

I may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes or if I change my business in a way that affects personal data protection.

Any changes will be made available here. This Privacy Notice was last updated on 4 April 2024.

I have endeavoured to provide all information as required by the Companies Act 2006.

I do not provide reserved legal activities listed in the Legal Services Act 2007.